Policies

All items selected to be sold on our store are well trusted brands and have great service and support. We still do advise you to make sure you're choosing the right product for your pool and spa. Please do not hesitate to contact us for any questions/enquires so we can assist you take sure you're making the best purchase we can offer.

 As we pride ourselves on selling you the best product for your pool and spa needs, please contact us immediately if there's an issue with your product. We offer to replace/refund any items that is damaged, faulty or missing after we have conducted an investigation on the issue. We also cover the costs of the transit if this ever occurs, so please provide us with as much evidence of your product that way we can resolve the issue as soon as possible.

Any information we gather from you, is purely for the purpose of marketing and to improve our store so we can meet the needs of all of our customers. 

As our website is still in it's early stages of launching, we are very limited with the policies we have to provide. If there's anything you'd like to ask, please view our Contact Us page and we will respond as soon as possible