Heat Pump Service & Repairs

Pool Heat Pump Service & Repair Perth | Evoheat, AstralPool | Poolwise
Perth pool heat pump servicing
Authorised Service Specialists

Perth's Specialist Pool Heat Pump Service & Repair

We are your authorised service and warranty technicians for Evoheat, AstralPool, and Madimack. Keep your heater running efficiently and protect your warranty.

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Authorised Service & Warranty Agents For

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Protect Your Warranty with Annual Servicing

Most manufacturers, including Evoheat, AstralPool, and Madimack, require annual servicing by an authorised technician to maintain your full warranty. Don't risk a voided warranty on your investment.

An annual service is more than just a "check-up." It ensures your heat pump runs at peak efficiency (saving you money on power bills), prevents small issues from becoming costly failures, and extends the lifespan of your unit.

Common Heat Pump Problems We Fix

Is your pool heater acting up? We've seen it all. Contact us if you're experiencing any of the following:

  • Unit not heating or not reaching temperature
  • Displaying an error code (like 'E03', 'LP', 'HP')
  • Heat pump is leaking water
  • Tripping the power or circuit breaker
  • Making loud or unusual noises
  • Fan is not spinning

Quick Q&A: Error Codes

Seeing an error code? Here are a few common ones. Do not ignore error codes, as they often signal an issue that could cause further damage.

Q: My heater shows "E03" or a "Flow Error". What does it mean?
A: This is the most common error and usually means there isn't enough water flowing through the heater. The first thing to check is your filter basket and skimmer basket for debris. Backwash your filter. If the error persists, you may have a faulty flow switch or an issue with your pump, which requires a technician.
Q: My unit shows "LP" (Low Pressure) or "HP" (High Pressure). A: This indicates a refrigerant pressure issue. "LP" can mean a gas leak, while "HP" can mean a blockage or fan problem. Both are serious faults that require a licensed technician. Turn the unit off and call us for a diagnosis.
A: This indicates a refrigerant pressure issue. "LP" can mean a gas leak, while "HP" can mean a blockage or fan problem. Both are serious faults that require a licensed technician. Turn the unit off and call us for a diagnosis.
Q: The display is blank or the unit won't turn on. A: First, check your circuit breaker (RCD) at the switchboard to ensure it hasn't tripped. If it has, and it trips again after resetting, you have an electrical fault. If the breaker is on but the unit is dead, it could be a faulty display, mainboard, or internal fuse. This requires an inspection.
A: First, check your circuit breaker (RCD) at the switchboard to ensure it hasn't tripped. If it has, and it trips again after resetting, you have an electrical fault. If the breaker is on but the unit is dead, it could be a faulty display, mainboard, or internal fuse. This requires an inspection.

Service & Repair Pricing

We offer clear, upfront pricing. All prices include GST.

Standard Annual Service

Full comprehensive service, clean, and efficiency test to maintain your warranty.

From $220

Repair Call-Out & Diagnosis

Includes call-out and first 30 minutes of diagnosis. Parts and additional labour extra.

From $185

*Final quote for repairs will be provided after diagnosis. We only use genuine parts from Evoheat, AstralPool, and Madimack.

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Specialist Pool Heat Pump Servicing Perth